Website Accessibility Statement

The Premium Chauffeur is committed to WCAG 2.1 AA aligned website accessibility and to accommodating passengers with mobility or medical needs.

Our commitment

We design and maintain thepremiumchauffeur.com to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. That includes semantic headings, sufficient color contrast, keyboard-operable menus, visible focus states, image alt text and safe-area padding on mobile devices.

In-vehicle accommodation

Passengers with mobility, sensory or medical needs are welcome. Please note any accommodations at booking so we assign a vehicle and chauffeur suited to the request, for example a Chevrolet Suburban LT or Mercedes-Benz Sprinter with easier entry, extra space for medical equipment or room for a folded mobility device.

Reporting an accessibility issue

If any part of the website or ride experience is difficult to use, email blackchauffeurlimo@gmail.com with the page URL, the device and browser you were using, and a short description. We aim to respond within two business days.

Questions about this policy? Email blackchauffeurlimo@gmail.com or info@blackchauffeurlimo.com.

Check chauffeur coverage for your ZIP code

We pick up at 260 ZIP areas across 11 counties — Alameda, Contra Costa, Marin, Monterey, Napa, San Francisco, San Mateo, Santa Clara, Santa Cruz, Solano, Sonoma. Enter your ZIP and we'll show the closest service areas and their pricing pages.

We cover six regions — Silicon Valley & South Bay, San Francisco & Peninsula, East Bay, Santa Cruz County, Monterey Peninsula and Wine Country. See all service cities. Browse every city we serve in the service-area directory.